Learn techniques to convey difficult messages with empathy and clarity.
Explore why these strategies work.
Forge deeper relationships by communicating difficult information with compassion and tact.
Practical Strategies and Tools
Explore the slides from the OALA 2025 session with links to handouts and resources.
About the Creator
Hello! I'm Debbie, your communication coach. In the presentation you will gain skills to attend to fragility without acquiescing to it. You can say hard things and help people process them at the same time.
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